The hotel advertises having soundproof rooms, which is a lie. Second day the first floor of the hotel smelled like cigarettes. I blamed myself for not checking this when booking, but later I found out they are supposed to be smoke free. The living room in the first apartment smelled like cigarettes.
#Sibelius 8 review free
The hotels advertises being a smoke free hotel, which is a lie. They looked at it, saw they couldn't fix it, and would come back the next week to fix it. Next day, it turns out reception guy didn't lie: they took a look at it. I was ok with it for one night, but nothing in the apartment mentioned it being microwave safe, so it was impossible to use anyway. Because the stove still isn't working I was offered to use a microwave. Also, if they don't have a key, how do they enter the room for cleaning? Cleaning crew would be there at least till afternoon (according to guy at reception) so they had many hours to access the room. I left the hotel at 10.30 am so not late at all. Obviously when I'm on holiday I don't feel like staying to wait in a hotel for half a day! The key story was weird to me, they said they couldn't access because they didn't have the key. Apparently I was supposed to stay in the hotel waiting for the service people or leave a key, which no one felt like was necessary to mention to me. He called someone and said that people would come look at it the next day.
He was kind enough to take a look, but he didn’t know anything, didn’t know where to look and couldn’t help. Guy at the reception, again, told me that everyone was gone, nothing could be done. (added picture) Small pieces of vegetable still were raw after an HOUR of cooking. One burner didn't turn on at all, the other would get warm but by far not hot enough to cook. (added picture) Second night I found out the stove didn't work. (added picture) There’s also silver fish living in the cracks in the bathroom floor. Half the stove, no oven, no coffee machine, no sofa like the first apartment. He booked me in a different apartment, which seemed a downgrade. According to him everyone was gone, so nothing could be done. Guy at the reception didn’t care much but eventually called someone. First apartment wasn't cleaned properly, had hairs laying on the bathroom floor and the kitchen still had food leftovers and used parchment paper in the oven (added pictures). They won't offer to bring your suitcare upstair, so good luck if you're older or don't walk really well. When I arrived lift was broken, took 4 days to repair. It was easily the worst experience I've ever had in any accomodation, which I didn't expect because of the mostly positive reviews.
Hotels with Complimentary Breakfast in Prague.InterContinental (IHG) Hotels in Prague.
0 kommentar(er)
